FAQ
Categories
Wholesale
I would like to offer Ironsmith Coffee at my Cafe/Business, how do I get started?
Please contact matt@ironsmithcoffee.com and title your subject "wholesale inquiry". Additionally, you can contact us HERE.
General
I am interested in working at Ironsmith Coffee, how do I apply?
Please contact matt@ironsmithcoffee.com and attach your resume in your email. Let him know what position you are interested in. Additionally, feel free to drop off a resume at our Encinitas location during normal business hours.
Does Ironsmith Coffee offer food?
Yes, we offer a select amount of pastries baked and delivered daily from Splithousebakery (Mon - Sat). On Sunday, we serve Wayfarer Bread pastries and sell loaves of sourdough. Our in house bread throughout the week is Wayfarer sourdough.
Does Ironsmith Coffee offer WIFI?
Yes, we have free WiFi for paying customers.
Shipping
When will my package ship?
We ship for online orders every Monday, Wednesday, and Friday through USPS. The cutoff for shipping for each of those days is to have your order placed by 12pm noon. If an order is placed after 12pm noon, it will ship out the next shipping day. We do not ship on the weekends.
Returns
Return Policy
For all merchandise, apparel, and brewing purchases:
If merchandise, apparel, and or brewing equipment is defective on delivery, you may return or exchange within 30 days from purchase. If you wish to make a return for a product that is not defective, the product must be unused, in its original packaging, and shipped within 30 days of purchase.
For coffee purchases:
We cannot guarantee refunds on coffee purchases. If you are unsatisfied with a coffee purchase, please contact us here and we will get back to you in a timely manner to discuss. If a coffee purchase arrived defective or damaged, we will either reimburse or provide credit.